Hope Air
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
A
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
n/r
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
67%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 67 cents are available for programs.
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OVERVIEW
About Hope Air:
Hope Air is a 4-star charity. The charity has an A Results Reporting grade, which is above average. Its overhead spending is 33%, within Ci’s reasonable range, and its reserve funds can cover almost 1 year of annual program costs. This is within Ci’s reasonable limit.
Founded in 1986, Hope Air provides free flights and lodging nationwide for people who cannot afford to travel to access medical care. The charity reports that, without Hope Air, 33% of its patients would cancel or postpone their appointments. Hope Air states that 65% of its patients in rural communities cannot afford the costs of medical travel.
To qualify for Hope Air’s services, a patient must have a confirmed medical appointment that requires travel and is covered under the patient’s provincial health plan. Patients must also provide Hope Air with their household income for 12 months as proof of financial need.
In 2024, Hope Air made 45,943 travel arrangements, an 84% increase from 24,998 in 2023. In 2024, this comprised of a reported 13,721 flights, 14,136 accommodations, 9,813 meals, 2,926 PEI bridge and ferries, and 5,347 taxi and Uber rides. The charity reported that it provided 7,172 patient trips and reached patients in 642 communities. The charity ran fundraising events such as Haul for Hope and Give Hope Wings in 2024.
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Results and Impact
Hope Air reports that 78% of its patients experienced better health outcomes because of its support. The charity reported that its volunteer pilots completed 88 flights, saving patients 48,696 kilometers of travel in 2024.
This may not be a complete representation of Hope Air’s results and impact.
The charity is not yet rated on impact (n/r), which does not affect its star rating.
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Finances
Hope Air’s audited financial statements follow activity-based costing, a best practice.
In 2024, the charity received $5.0m in donations, a 61% increase from 2023. The charity received $1.7m in donated goods and services and reported $575k in investment income in 2024. Hope Air recorded $7.7m in government funding, accounting for 64% of revenue in 2024.
Administrative costs are $901k in 2024, which is 8% of revenue (less investment income). Fundraising costs are $1.3m, which is 25% of donations. This results in total overhead spending of 33%, within Ci’s reasonable range.
Hope Air has $10.7m in its funding reserves. These funds can cover 99%, or one year of annual program costs in 2024. This is within Ci’s reasonable limit.
Profile updated by Leah Holmes on July 17, 2025. This charity report is an update that has been sent to the charity for review. Comments and corrections may be forthcoming.
Financial Review
Fiscal year ending December
|
2024 | 2023 | 2022 |
|---|---|---|---|
| Administrative costs as % of revenues | 8.0% | 4.1% | 10.6% |
| Fundraising costs as % of donations | 25.5% | 34.8% | 24.9% |
| Total overhead spending | 33.4% | 38.8% | 35.4% |
| Program cost coverage (%) | 98.5% | 225.6% | 181.7% |
Summary Financial StatementsAll figures in $000s |
2024 | 2023 | 2022 |
|---|---|---|---|
| Donations | 4,960 | 3,055 | 3,171 |
| International donations | 0 | 28 | 47 |
| Goods in kind | 1,708 | 1,092 | 601 |
| Government funding | 7,670 | 3,993 | 1,685 |
| Investment income | 575 | 540 | (121) |
| Other income | (3,010) | 8,262 | (707) |
| Total revenues | 11,903 | 16,970 | 4,676 |
| Program costs | 10,846 | 6,033 | 3,217 |
| Donated goods exp | 1,708 | 1,092 | 601 |
| Administrative costs | 901 | 669 | 508 |
| Fundraising costs | 1,264 | 1,062 | 788 |
| Total spending | 14,719 | 8,856 | 5,114 |
| Cash flow from operations | (2,816) | 8,114 | (438) |
| Capital spending | 16 | 10 | 7 |
| Funding reserves | 10,684 | 13,614 | 5,844 |
Note: Ci adjusted for deferred revenue in other revenue, as Hope Air does not separate deferred government funding and deferred donations on its financial statements. This affected revenues by ($3.0m) in 2024, $8.3m in 2023, and ($707k) in 2022. In 2023 and 2022, Ci reported International donations from the charity’s T3010 filing with the CRA. At the time of this update, the 2024 T3010 data was not available. Ci removed amortization from program, administrative, and fundraising costs on a pro-rata basis.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
1 |
$200k - $250k |
0 |
$160k - $200k |
0 |
$120k - $160k |
2 |
$80k - $120k |
3 |
$40k - $80k |
4 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2023
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Comments & Contact
Comments added by the Charity:
Comment received from Hope Air August 5, 2025
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-222-6335