Quest Outreach Society
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔
FINANCIAL TRANSPARENCY
Most recent Audited financial statements available on the charity’s website.
B+
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
Average
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
83%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 83 cents are available for programs.
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OVERVIEW
About Quest Outreach Society:
Quest Outreach Society is a 4-star charity with a results reporting grade of B+ which is above average. It has an Average demonstrated impact score. For every dollar donated, 83 cents are available to go towards the cause. Its reserve funds can cover just over five months of annual program costs.
Founded in 1992, Quest Outreach Society (Quest) sells donated food at five grocery markets located in British Columbia (BC). According to the charity, it sells this food at reduced prices compared to traditional grocery stores and only collects food that would have otherwise gone to waste. In fiscal 2024 (year ended August), Quest spent $2.4m on its programs.
Quest Outreach Society’s main program is its grocery markets. The following data is based on the charity’s F2023 impact report. At the time of this report, the F2024 report was not available. In F2023, Quest delivered 1,560,272 pounds of food to 14,311 unique clients. The charity also reported delivering 1,330 holiday hampers, and 4,460 pallets in F2023. Quest states that it has more than 20 new client referrals every day and more than 176,000 client visits every year.
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Results and Impact
In F2023, Quest Outreach Society distributed 1,560,272 pounds of food to 14,311 unique clients. This calculates to 109lb of food per person.
While Ci highlights these key results, they may not be a complete representation of Quest Outreach Society’s results and impact. Ci has given Quest Outreach Society an Average impact rating based on its demonstrated impact per dollar.
Impact Rating: Average
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Finances
Quest Outreach Society is not fully financially transparent. Its most recent F2024 audited financials are easy to find after a web search but are not available on the charity’s website. Quest Outreach Society’s financials follow line-item costing. This means it does not clearly disclose which expenses relate to programming, administrative, and fundraising activities. This is not a best practice.
In F2024, Quest received $422k in donations. Quest also received $5.6m in donated food in F2024, which makes up 64% of total revenues. From its five grocery markets, the charity earned $2.7m which represents 31% of total revenues. Administrative costs are 11% of total revenues and fundraising costs are 5% of total donations. For every dollar donated, 83 cents are available to go towards the cause. This is within Ci’s reasonable range for overhead spending.
In F2024 Quest had $548k in its reserve funds. These funds can cover just over five months of annual program costs.
Profile updated on July 21, 2025 by Abby Stout.
Financial Review
Fiscal year ending August
|
2024 | 2023 | 2022 |
|---|---|---|---|
| Administrative costs as % of revenues | 11.4% | 8.7% | 8.1% |
| Fundraising costs as % of donations | 5.4% | 5.5% | 5.4% |
| Total overhead spending | 16.8% | 14.2% | 13.4% |
| Program cost coverage (%) | 42.9% | 66.8% | 47.6% |
Summary Financial StatementsAll figures in $000s |
2024 | 2023 | 2022 |
|---|---|---|---|
| Donations | 422 | 428 | 440 |
| Goods in kind | 5,629 | 6,287 | 9,094 |
| Government funding | 23 | 284 | 54 |
| Fees for service | 2,730 | 2,751 | 2,293 |
| Other income | 46 | 23 | 95 |
| Total revenues | 8,851 | 9,773 | 11,976 |
| Program costs | 2,443 | 2,083 | 1,972 |
| Donated goods exp | 5,629 | 6,287 | 9,094 |
| Administrative costs | 1,005 | 848 | 969 |
| Fundraising costs | 23 | 24 | 24 |
| Total spending | 9,100 | 9,241 | 12,059 |
| Cash flow from operations | (249) | 531 | (82) |
| Capital spending | 34 | 113 | 147 |
| Funding reserves | 1,048 | 1,391 | 938 |
Note: GOODS IN KIND: Since the charity did not disclose the value of donated food in its audited financial statements, Ci referred to its CRA T3010 filings for this information. This affected revenues by $5.6m in F2024, $6.3m in F2023, and $9.1m in F2022. LINE-ITEM COSTING: Quest follows line-item costing meaning it does not separate program, administrative, and fundraising costs. Ci referred to the charity’s CRA T3010 filings to report these expense activities. DEFERRED DONATIONS: To report on a cash basis, Ci adjusted for deferred donations affecting total revenues by $59k in F2024, $45k in F2023, and $7k in F2022. DEFERRED CAPITAL CONTRIBUTIONS: Ci adjusted for deferred capital contributions affecting total revenues by ($21k) in F2024, ($22k) in F2023, and ($38k) in F2022. GOVERNMENT DEFERRED REVENUE: Ci adjusted for other deferred revenue affecting total revenues by $2k in F2024, $256k in F2023, and $54k in F2022. AMORTIZATION: Ci removed amortization on a pro-rata basis from program, administrative, and fundraising expenses.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
0 |
$160k - $200k |
0 |
$120k - $160k |
2 |
$80k - $120k |
2 |
$40k - $80k |
6 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2024
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Comments & Contact
Comments added by the Charity:
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 604-602-0186