Mission Services of London is a 3-star charity with a results reporting grade of C+ which is below average. For every dollar donated, 77 cents are available to go towards the cause. Its reserve funds can cover almost six months of annual program costs.

Founded in 1951, Mission Services of London (MSL) is a Christian charity that works to help people struggling with poverty and homelessness in London, Ontario. In fiscal 2024 (year ended March), Mission Services of London spent $10.1m on its programs. The charity’s main programs are shelter, mental health, addiction, and other community support. Mission Services of London did not provide a spending breakdown for its programs.

Mission Services of London runs two shelters: Men’s Mission and Rotholme Family Shelter. They are both emergency shelters that provide accommodations and housing stability support. The Men’s Mission is a 146-bed facility for men. The Rotholme Women’s & Family Shelter has a 20-room facility to accommodate families.

MSL’s mental health programs offer different support services to help homeless people, those at risk of becoming homeless, and those experiencing mental health and addiction issues. In F2025, MSL had 9,966 mental health interactions with individuals.

Mission Services of London’s Quintin Warner House is a 20-bed, four-month residential addiction treatment program for males 18 years of age and older. In F2025, the charity provided 6,467 days of addiction treatment.

Mission Services of London’s other community programs involve outreach and spiritual care. In F2025, the charity distributed $169,000 of necessities via the Emergency Voucher program.

Mission Services of London’s financial statements follow line-item costing, meaning they don’t properly disclose which expenses relate to programming, administrative, and fundraising activities. This is not a best practice.

Mission Services of London has an associated foundation; however, the Foundation’s financial statements are not posted on MSL’s website, so Ci had to refer to the Foundation’s T3010 filing with the CRA. Ci has consolidated the financials of the charity and the foundation. At the time of this update, the F2025 financial information was not available.

In F2024, MSL received $4.0m in donations. The charity also received $5.6m in government funding, representing 47% of total revenues. Administrative costs are 4% of total revenues (less investment income), and fundraising costs are 19% of total donations. For every dollar donated, 77 cents are available to go towards the cause. This is within Ci’s reasonable range for overhead spending. In F2024 the charity spent $10.1m on its programs which represents 85% of total revenues.

In F2024, Mission Services of London had $6.1m in its reserve funds, of which $1.3m are donor endowed. Excluding the donor-endowed funds, the charity’s reserve funds can cover almost six months of annual program costs.

Profile updated on July 8, 2025 by Abby Stout.