875 Ouellette Ave
Windsor, ON N9A 4J6
Executive Director: Rukshini Ponniah-Goulin
Board Chair: Catherine Collins-Barker

Charitable Reg. #:11926 0420 RR0001

STAR RATING

Ci's Star Rating is calculated based on the following independent metrics:

[Charity Rating: 4/5]

✔+

FINANCIAL TRANSPARENCY

Audited financial statements for current and previous years available on the charity’s website.

B+

RESULTS REPORTING

Grade based on the charity's public reporting of the work it does and the results it achieves.

n/r

DEMONSTRATED IMPACT

The demonstrated impact per dollar Ci calculates from available program information.

NEED FOR FUNDING

Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.

76%

CENTS TO THE CAUSE

For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 76 cents are available for programs.



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OVERVIEW

About Downtown Mission of Windsor:

Downtown Mission of Windsor is a 4-star, financially transparent charity with an above-average B+ results reporting grade. It has $261k in reserves that can cover just under one month of its annual program spending. It also has 24% overhead spending. For every dollar donated, 76 cents are available to go to the cause.

Founded in 1982, Downtown Mission of Windsor (DMW) is a Christian charity operating out of Windsor. It offers a wide range of services to the city’s homeless and disadvantaged populations such as short-term emergency housing, food distribution from the charity’s food bank, job skills training, addictions recovery, and youth services. According to the charity, 200 people live on Windsor's streets each night.

DMW runs six programs: Shelter Services, Food Services, Youth Services, Social Enterprise & Jobs Training, FRESH, and Addictions Recovery. It spent $3.3m on its programs in the December 2024 fiscal year.

Shelter Services was 45% of DMW’s program spending. The charity offers beds, showers, and meals to those in need at its Night Sanctuary shelter. In 2024, DMW provided 34,144 nights of shelter (31,129 in 2023). It also served 139,667 meals at its shelter in 2024.

Food Services was 20% of DMW’s program spending. The charity operates The Mission Food Bank where it distributes food to those in need. In 2024, the charity distributed 276,624 meals (365,075 in 2023) to 17,630 individuals (24,205 in 2023).

Youth Services was 13% of DMW’s program spending. At the charity’s Windsor Youth Centre, youth aged 16-29 receive basic needs support, classes, and referrals to other charities. DMW provided 3,999 youths clothing and hygiene products, referred 235 youths to partner agencies, and provide educational support to 34 young families during 2024.

Social Enterprise & Jobs Training was 12% of DMW’s program spending. The charity provides “job ready” skills to those looking for work and helps those who receive training find work. In 2024, DMW provided skills training to 14 people (54 in 2023).

FRESH was 5% of DMW’s program spending and refers to its food recovery efforts. The charity reportedly rescues food from local farmers and grocers before distributing it to schools, food banks, and other organizations. In 2024, DMW rescued 1,605,267 lb of food (valued at $4.1 million) and distributed this food to 45 organizations.

Addictions Recovery was 5% of DMW’s program spending and refers to the charity’s Phoenix Recovery Program designed for clients suffering with addiction. In 2024, the charity supported 698 people (661 adults and 37 youths) in this program. It also reversed 175 opioid overdoses in 2024.

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Results and Impact

In 2024, Downtown Mission of Windsor reported helping 45 former shelter residents find and hold permanent housing (58 in 2023) through its partnership with Housing Information Services – a separate non-profit organization.

DMW’s food bank distributed 276,624 meals to 17,530 people, so each person received an average of around 16 meals from the charity during 2024.

DMW administered a survey to organizations that received food from the charity as part of its FRESH food recovery program. The charity surveyed 45 organizations, 37 of which responded. According to the survey, its agency network distributed food to 340,354 unique individuals. Each person saved $405 annually due to the food received thanks to DMW’s food recovery efforts.

While Charity Intelligence (Ci) highlights these key results, they may not completely represent Downtown Mission of Windsor’s results and impact. Ci has not yet rated this charity on its demonstrated impact per dollar spent (n/r). This does not affect its star rating.

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Finances

Downtown Mission of Windsor’s audited financial statements follow line-item costing as they do not clearly separate expenses by program, administrative, and fundraising activities. This is not a best practice.

In 2024, DMW received $2.6m in donations (38% of total revenue) and $1.5m worth of government funding (23% of revenue). It also received $2.4m worth of non-cash donated goods (34% of revenue).

Administrative costs are 13% of revenue and fundraising costs are 11% of donations. Its 24% total overhead means that for every dollar donated, 76 cents are available to go to the cause. This is within C’s reasonable range.

DMW spent $3.3m cash on program operations in 2024 – an 11% increase from $3.0m spent in 2023. It also distributed $2.4m worth of goods in 2024.

At the end of 2024, DMW had $518k gross and $261 net reserves (cash and investments). Ci backed out $257k worth of interest-bearing debts from its gross reserves. Its net reserves can cover 8% or just under one month of its annual program spending.

Profile updated by Julian Dranitsaris on July 16, 2025. Comments and corrections may be forthcoming.

Questions? Contact jdranitsaris@charityintelligence.ca

Financial Review


Financial Ratios

Fiscal year ending December
202420232022
Administrative costs as % of revenues 12.6%9.9%10.2%
Fundraising costs as % of donations 11.1%8.7%10.7%
Total overhead spending 23.7%18.5%20.9%
Program cost coverage (%) 7.9%21.1%5.3%

Summary Financial Statements

All figures in $000s
202420232022
Donations 2,5953,2592,931
Goods in kind 2,3554,2715,083
Government funding 1,5411,0701,093
Fees for service 007
Business activities (net) 316240229
Other income 353755
Total revenues 6,8418,8779,398
Program costs 3,2902,9612,801
Donated goods exp 2,3554,2715,083
Administrative costs 860875954
Fundraising costs 289282314
Other costs 252541
Total spending 6,8198,4149,193
Cash flow from operations 22464205
Capital spending 709514
Funding reserves 261625148

Note: 1. LINE-ITEM COSTING: Since DMW’s audited financial statements follow line-item costing, Ci referred to its T3010 filings with the CRA when available when reporting program, administrative, and fundraising costs. 2. GOODS IN KIND: Ci included the value of donated goods received and used in program operations in total revenue and expenses. This affected both by $2.4m in 2024, $4.3m in 2023, and $5.1m in 2022. 3. DEFERRED DONATIONS: Since DMW follows deferred accounting, Ci adjusted donations for changes in deferred contributions to show donors the year-to-year movement of cash within the charity. This affected total revenue by ($31k) in 2024, $30k in 2023, and ($87k) in 2022. 4. CHANGE IN BEQUESTS RECEIVABLE: Ci adjusted donations for changes in bequests receivable, affecting total revenue by ($70k) in 2024, $207k in 2023, and ($357k) in 2022.

Salary Information

Full-time staff: 40

Avg. compensation: $45,827

Top 10 staff salary range:

$350k +
0
$300k - $350k
0
$250k - $300k
0
$200k - $250k
0
$160k - $200k
0
$120k - $160k
0
$80k - $120k
0
$40k - $80k
10
< $40k
0

Information from most recent CRA Charities Directorate filings for F2023

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Comments & Contact

Comments added by the Charity:

No comments have been added by the charity.

Charity Contact

Website: www.downtownmission.com
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 519-973-5573

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Charitable Registration Number: 80340 7956 RR0001