Good Shepherd Ministries
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
C+
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
Fair
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
67%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 67 cents are available for programs.
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OVERVIEW
About Good Shepherd Ministries:
Good Shepherd Ministries is a 3-star charity. It is financially transparent and has a Fair impact rating. While it has a reasonable amount of overhead spending and a reasonably sized reserve fund, its C+ results reporting score is below average. For every dollar donated, 67 cents are available to go to the cause.
Founded in 1963, Good Shepherd Ministries (GSM) offers comprehensive services to Toronto’s homeless population with the aim of ending chronic homelessness in the city. The charity provides short-term shelter, transitional housing, and a wide range of community services, like warm meals, clothing, and primary healthcare to those in need.
The charity runs three programs: emergency housing, community support, and long-term housing services. It spent $6.8m on these programs in the fiscal year ending in March 2024 (F2024). Ci calculated total program spending using its F2024 audited statements but the charity's program results and spending breakdown is based on its F2023 annual report - the latest available information. Ci will update this profile when the charity's F2024 annual report is published.
Emergency housing was 41% of this charity’s program spending. The charity’s 107-bed emergency shelter – the Good Shepherd Centre – housed an average of 104 people each night (97% occupancy rate), meaning the charity provided around 37,883 nights of shelter during F2023.
Community support was 30% of this charity’s program spending. During F2023, GSM served 330,020 meals and its clinic administered 360 vaccinations for hepatitis C and other diseases. The charity also distributed 36,500 toiletry and clothing items during F2023.
Long-term housing services was 29% of this charity’s program spending. In F2023, GSM helped worked on 143 individual cases in which the charity helped men transition into supportive housing. The charity also processed 132 referrals for those hoping to exit short-term shelters into sustainable long-term housing during F2023.
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Results and Impact
According to Good Shepherd Ministries, of the 143 men the charity helped move out of emergency shelters, 41 were successfully housed in F2023 thanks to GSM’s efforts.
While Ci highlights this key result, it may not completely represent the charity’s full results and impact.
Charity Intelligence has given Good Shepherd Ministries a Fair impact rating based on demonstrated social impact per dollar spent.
Impact Rating: Fair

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Finances
Good Shepherd Ministries has become fully financially transparent as of May 28, 2025. The charity has made both its F2024 and F2023 full audited financial statements publicly available on its website for donors.
This charity’s audited financial statements follow line-item costing and it does not clearly separate costs into program, administrative, and fundraising activities. This does not align with financial reporting best practices.
During F2024, GSM received $2.9m worth of cash donations (35% of total revenue), $175k worth of donated goods (2% of total revenue), and $5.0m worth of government funding (60% of total revenue).
Administrative costs are 8% of total revenue less investment income and fundraising costs are 25% of donations. This means GSM’s total overhead spending is 33%. For every dollar donated, 67 cents are available to go to the cause.
In F2024, GSM spend $6.8m on its programs, a 26% increase from $5.4m spent during F2023. The charity reported an operating surplus of $81k, down from its $834k surplus reported in F2023.
At the end of F2024, GSM had $5.8m worth of net reserve funds (cash and investments) that can cover 84% or around 10 months of its annual program spending. The charity took out a $4.0m loan in F2022 to renovate a Toronto property located at 1731 Lawrence Avenue. It paid off the full amount of this loan in F2023. Ci backed out this loan amount from its F2022 gross reserve funds.
Profile updated by Julian Dranitsaris on April 28, 2025. Comments and corrections may be forthcoming.
Financial Review
Fiscal year ending March
|
2024 | 2023 | 2022 |
---|---|---|---|
Administrative costs as % of revenues | 8.2% | 8.9% | 7.3% |
Fundraising costs as % of donations | 24.5% | 11.4% | 9.9% |
Total overhead spending | 32.7% | 20.4% | 17.3% |
Program cost coverage (%) | 84.4% | 119.1% | 113.5% |
Summary Financial StatementsAll figures in $000s |
2024 | 2023 | 2022 |
---|---|---|---|
Donations | 2,896 | 2,571 | 2,663 |
Goods in kind | 175 | 142 | 564 |
Government funding | 4,986 | 4,544 | 4,427 |
Fees for service | 61 | 54 | 52 |
Investment income | 174 | 118 | 28 |
Other income | (26) | (75) | 69 |
Total revenues | 8,265 | 7,355 | 7,803 |
Program costs | 6,814 | 5,390 | 4,717 |
Administrative costs | 660 | 645 | 569 |
Fundraising costs | 709 | 294 | 265 |
Other costs | 0 | 192 | 10 |
Total spending | 8,185 | 6,521 | 5,560 |
Cash flow from operations | 81 | 834 | 2,243 |
Capital spending | 813 | 419 | 1,836 |
Funding reserves | 5,750 | 6,417 | 5,355 |
Note: 1. LINE-ITEM COSTING: Since GSM follows line-item costing, Ci referred to its T3010 filings with the CRA to report program, administrative, and fundraising costs. 2. DEFERRED DONATIONS: Since GSM follows deferred accounting, Ci adjusted revenue to show financial information on a consistent basis. Changes in deferred donations affected revenue by ($122k), $128k, and ($4k) in F2024, F2023, and F2022, respectively. 3. DEFERRED CAPITAL CONTRIBUTIONS: Ci adjusted government funding for changes in deferred grants restricted for capital asset purchases. This affected revenue by ($19k), $210k, and $59k in F2024, F2023, and F2022, respectively. 4. DEFERRED GOVERNMENT FUNDING: Ci adjusted government funding for changes in deferred government grants. This affected revenue by ($nil), $79k, and ($88k) in F2024, F2023, and F2022, respectively. 5. ACCOUNTS RECEIVABLE ADJUSTMENT: Ci adjusted revenue for changes in the charity’s receivables related to an outstanding HST rebate, City of Toronto pandemic payments, outstanding interest, and other receivables. Combined, this affected revenue by ($47k), ($80k), and $68k in F2024, F2023, and F2022, respectively. 6. INTEREST EXPENSE: Ci added the charity’s annual interest payments to expenses, affecting total expenses by ($nil), $192k, and $10k in F2024, F2023, and F2022, respectively. 7. AMORTIZATION: Ci backed out amortization on a pro-rata basis from program, administrative, and fundraising costs. 8. INTEREST-BEARING DEBTS: Ci backed out all interest-bearing debts from GSM’s gross reserve funds, affecting its total reserves by ($nil), ($nil), and $4.0m in F2024, F2023, and F2022, respectively.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
0 |
$160k - $200k |
1 |
$120k - $160k |
1 |
$80k - $120k |
3 |
$40k - $80k |
5 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2024
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Comments & Contact
Comments added by the Charity:
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 416-869-3619