CUPS Calgary Society
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
A+
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
Average
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
86%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 86 cents are available for programs.
My anchor
OVERVIEW
About CUPS Calgary Society:
CUPS Calgary Society is a 5-star, financially transparent charity with an Average impact rating and an excellent A+ results reporting grade. Its reserves can cover just under one year of its annual program spending and it has 14% total overhead spending. For every dollar donated, 86 cents are available to go to the cause.
Founded in 1989, CUPS Calgary Society (CUPS) provides healthcare services, housing support, and basic needs assistance to those in need across the city of Calgary. It particularly focuses on marginalized populations who otherwise lack access to healthcare, struggle to remain housed, and require support raising children. According to the charity, 650,000 of low-income Albertans do not have a family doctor.
CUPS runs three programs: Health Services, Basic Needs & Housing, and Families & Children. It spent $14.3m on its programs in the March 2025 fiscal year (F2025). CUPS helped 6,094 people and reported 72,923 meetings between clients and case managers across all of its programs in F2025.
A Charity Intelligence 2024 Top 100 Rated Charity.
Health Services was 47% ($6.7m) of CUPS’ program spending and includes multi-disciplinary health services such as palliative care, addictions recovery, mental health, and prenatal care. In F2025, the charity’s case managers held 55,110 interactions with clients at its Health & Prenatal Family Clinic and provided personalized care to 5,093 people. CUPS also immunized 626 people from preventable diseases.
Basic Needs & Housing was 46% ($6.6m) of CUPS’ program spending and includes rent subsidies, housing referrals, and basic needs support for those living in precarious housing. In F2025, CUPS made 137 housing referrals and provided 1,953 hours of support to its clients through its case management team. The charity also directly provided a 144 people financial support and 672 people food hampers during F2025.
Families & Children was 7% ($1.0m) of CUPS’ program spending and includes support for parents with young children at its Family & Child Development Centre. In F2025, the charity provided parenting workshops to 262 people.
My anchor
Results and Impact
Since CUPS Calgary Society spent $17.6m cash on its operations and helped 6,094 people, it spent an average of $2,888 per unique person helped across all of its programs in F2025.
CUPS conducted a survey of 440 clients who received mental health counselling in F2025. According to the survey, 40% reported decreased distress and problematic behaviour.
CUPS also reported that of the 144 people who received rent subsidies in F2025, 95% maintained their housing.
Of the 35 surveyed parenting workshop attendees, 97% reported improving their relationship with their child in F2025.
While Ci highlights these key results, they are only a snippet of CUPS Calgary Society’s full results and impact. Learn more in CUPS’ F2025 Impact Report.
Ci has given CUPS Calgary Society an Average impact rating based on its demonstrated social impact per dollar spent.
Impact Rating: Average

My anchor
Finances
CUPS Calgary Society’s audited financial statements follow activity-based costing – a best practice. This means its financials clearly separate expenses by program, administrative, and fundraising activities.
In F2025, CUPS received $18.3m in donations and special events revenue (72% of total revenue) and $6.5m in government funding (26% of revenue).
Administrative costs are 12% of total revenue less investment income and fundraising costs are 2% of donations. Its 14% overhead means that for every dollar donated, 86 cents are available to go to the cause. This is within Ci’s reasonable range.
CUPS spent $14.3m on its programs in F2025 – a 1% increase from $14.1m spent in F2024.
At the end of F2025, CUPS had a $16.1m reserve fund (cash and investments), $2.0m of which was donor endowed. Excluding donor-endowed funds, its reserves can cover 99% or just under one year of its annual program spending.
Profile updated by Julian Dranitsaris on August 1, 2025. Comments and corrections may be forthcoming.
Questions? Contact jdranitsaris@charityintelligence.ca
Financial Review
Fiscal year ending March
|
2025 | 2024 | 2023 |
---|---|---|---|
Administrative costs as % of revenues | 12.2% | 15.5% | 14.1% |
Fundraising costs as % of donations | 1.7% | 2.8% | 7.0% |
Total overhead spending | 13.8% | 18.3% | 21.1% |
Program cost coverage (%) | 99.1% | 55.0% | 39.6% |
Summary Financial StatementsAll figures in $000s |
2025 | 2024 | 2023 |
---|---|---|---|
Donations | 17,811 | 10,070 | 9,664 |
International donations | 0 | 300 | 700 |
Government funding | 6,487 | 7,339 | 7,703 |
Fees for service | 128 | 195 | 166 |
Special events | 520 | 644 | 809 |
Investment income | 342 | 299 | 59 |
Other income | 79 | 121 | 258 |
Total revenues | 25,367 | 18,968 | 19,359 |
Program costs | 14,253 | 14,135 | 14,503 |
Administrative costs | 3,043 | 2,900 | 2,724 |
Fundraising costs | 304 | 295 | 729 |
Total spending | 17,599 | 17,330 | 17,955 |
Cash flow from operations | 7,767 | 1,638 | 1,403 |
Capital spending | 405 | (2,390) | 2,608 |
Funding reserves | 16,071 | 8,756 | 5,738 |
Note: 1. DEFERRED DONATIONS: Since CUPS follows deferred accounting, Ci adjusted donations for changes in deferred contributions to show donors the year-to-year movement of cash in the charity. This affected total revenue by $6.9m in F2025, ($562k) in F2024, and $71k in F2023. 2. DONATED INVESTMENTS: Ci included the value of donated investments in donations, affecting total revenue and expenses by $100k in F2025, $51k in F2024, and $344k in F2023. 3. INTEREST INCOME: Ci included the value of interest income reported below the line in investment income, affecting total revenue by ($nil) in F2025, ($nil) in F2024, and $112k in F2023.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
1 |
$160k - $200k |
1 |
$120k - $160k |
4 |
$80k - $120k |
4 |
$40k - $80k |
0 |
< $40k |
0 |
Information from most recent CRA Charities Directorate filings for F2024
My anchor
Comments & Contact
Comments added by the Charity:
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-221-8780