RESET Society of Calgary
STAR RATINGCi's Star Rating is calculated based on the following independent metrics: |
✔+
FINANCIAL TRANSPARENCY
Audited financial statements for current and previous years available on the charity’s website.
A-
RESULTS REPORTING
Grade based on the charity's public reporting of the work it does and the results it achieves.
High
DEMONSTRATED IMPACT
The demonstrated impact per dollar Ci calculates from available program information.
NEED FOR FUNDING
Charity's cash and investments (funding reserves) relative to how much it spends on programs in most recent year.
76%
CENTS TO THE CAUSE
For a dollar donated, after overhead costs of fundraising and admin/management (excluding surplus) 76 cents are available for programs.
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OVERVIEW
About RESET Society of Calgary:
RESET Society of Calgary is a 5-star, financially transparent charity with a High impact rating and an above-average A- results reporting grade. It has $1.7m of reserve funds that can cover just under one year and seven months of its annual program spending. Its 24% total overhead means that for every dollar donated, 76 cents are available to go to the cause.
Founded in 1989, RESET Society of Calgary (RESET) provides comprehensive support to women and children victims of sex trafficking through its 12-month Exploitation Intervention & Transition (EXIT) program. In this program, clients are first referred to the charity’s i-EXIT emergency shelter by friends, police officers, and social workers. At its shelter, clients receive meals, detox services, and other stabilization services. After 30 days, clients move to RESET’s supportive housing apartments while attending counselling, jobs training, and trauma recovery classes. Clients reportedly receive continuous one-on-one case management support and personalized employment skills training plans while in this program. RESET spent $1.1m on the EXIT program in the March 2024 fiscal year (F2024).
EXIT is RESET’s only program and includes its aforementioned emergency shelter, transitional housing, and life skills and trauma recovery programming. In F2024, RESET admitted 70 women into EXIT, 51 of whom successfully graduated the program. The charity also reported providing over 9,500 nights of shelter in F2024.
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Results and Impact
RESET Society of Calgary reported that its EXIT program generated a social return on investment (SROI) of $13.41 per dollar invested in F2024. The full SROI report is not available on its website at the time of this profile update.
RESET administered a client survey taken by the 51 EXIT program graduates:
93% are housed and no longer struggle with finding stable housing.
90% reported no further involvement in the sex trade.
100% indicated that their mental and physical health had improved
76% felt that they are more employable
Since RESET spent $1.4m cash on its operations and housed 70 people at its EXIT program, it spent an average of $20,056 per unique client housed. It spent $27,528 per unique program graduate in F2024.
While Charity Intelligence (Ci) highlights these results, this may not completely represent RESET Calgary's results and impact.
Ci has given RESET Calgary a High impact rating based on demonstrated impact per dollar spent.
Impact Rating: High

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Finances
RESET Society of Calgary’s audited financial statements follow line-item costing as its financials do not clearly separate expenses into program, administrative, and fundraising activities. This is not a best practice.
In F2024, RESET received $717k of donations and special events revenue (47% of total revenue) and $656k of government funding (43% of revenue). Administrative costs are 17% of total revenue less investment income and fundraising costs are 7% of donations. Its 24% overhead means that for every dollar donated, 76 cents are available to go to the cause. This is within Ci’s reasonable range.
RESET spent $1.1m on its programs in F2024 ($1.1m spent in F2023). Its capital expenditures increased from $9k in F2023 to $519k in F2024 due to the purchase of The Ridge House transitional housing property.
At the end of F2024, RESET had $1.8m gross and $1.7m net reserves (cash and investments). Ci backed out $12k worth of interest-bearing debt from its gross reserves. Its reserves can cover 158% or just under one year and seven months of its annual program spending.
Profile updated by Julian Dranitsaris on July 21, 2025. Comments and corrections may be forthcoming.
Questions? Contact jdranitsaris@charityintelligence.ca
Financial Review
Fiscal year ending March
|
2024 | 2023 | 2022 |
---|---|---|---|
Administrative costs as % of revenues | 16.5% | 14.5% | 13.7% |
Fundraising costs as % of donations | 7.3% | 5.2% | 0.6% |
Total overhead spending | 23.9% | 19.7% | 14.2% |
Program cost coverage (%) | 157.8% | 204.6% | 238.6% |
Summary Financial StatementsAll figures in $s |
2024 | 2023 | 2022 |
---|---|---|---|
Donations | 493,919 | 630,679 | 669,232 |
Government funding | 656,365 | 452,040 | 428,485 |
Business activities (net) | 93,468 | 101,427 | 83,712 |
Special events | 223,041 | 246,890 | 22,231 |
Investment income | 53,896 | 65,327 | 18,601 |
Other income | 149 | 8,005 | (2,336) |
Total revenues | 1,520,838 | 1,504,368 | 1,219,925 |
Program costs | 1,108,671 | 1,132,641 | 1,035,239 |
Administrative costs | 242,641 | 208,967 | 163,940 |
Fundraising costs | 52,641 | 45,391 | 3,953 |
Total spending | 1,403,953 | 1,386,999 | 1,203,132 |
Cash flow from operations | 116,885 | 117,369 | 16,793 |
Capital spending | 519,443 | 8,977 | 15,802 |
Funding reserves | 1,749,504 | 2,317,587 | 2,469,622 |
Note: 1. LINE-ITEM COSTING: Since RESET follows line-item costing, Ci referred to its T3010 filings with the CRA to help report program, administrative, and fundraising activities. 2. AMORTIZATION: Ci backed out amortization on a pro-rata basis from program, administrative, and fundraising activities. 3. DEFERRED DONATIONS: Since RESET follows deferred accounting, Ci adjusted donations for changes in deferred contributions to show donors the year-to-year movement of cash within the charity. This affected total revenue by ($nil) in F2024, ($103k) in F2023, and ($33k) in F2022. 4. DEFERRED GOVERNMENT GRANTS: Ci adjusted government funding for changes in deferred government grants, affecting total revenue by $49k in F2024, $135k in F2023, and ($9k) in F2022. 5. DEFERRED RENTAL INCOME: Ci adjusted business activities for changes in deferred rental income, affecting total revenue by ($11k) in F2024, ($2k) in F2023, and $7k in F2022. 6. DEFERRED OTHER INCOME: Ci adjusted revenue for changes in deferred casino, scholarship, and other contributions, affecting total revenue by ($13k) in F2024, ($8k) in F2023, and ($74k) in F2022. 7. DEFERRED CAPITAL CONTRIBUTIONS: Ci adjusted deferred contributions restricted for the purchase of capital assets, affecting total revenue by ($1k) in F2024, $9k in F2023, and ($1k) in F2022. 8. UNREALIZED INVESTMENT GAIN (LOSS): Ci adjusted investment income for unrealized gains and losses, affecting total revenue by ($21k) in F2024, $29k in F2023, and ($34k) in F2022.
Salary Information
$350k + |
0 |
$300k - $350k |
0 |
$250k - $300k |
0 |
$200k - $250k |
0 |
$160k - $200k |
0 |
$120k - $160k |
1 |
$80k - $120k |
1 |
$40k - $80k |
4 |
< $40k |
4 |
Information from most recent CRA Charities Directorate filings for F2024
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Comments & Contact
Comments added by the Charity:
Additional reading: Valerie Fortney, "Christmas Fund: Reset Society transforms the lives of sexually exploited women and girls", Calgary Herald, December 8, 2017
Learn More
RESET Society of Calgary 2023-2024 Annual Report
Charity Contact
This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 403-237-8477